Responsible Gambling at MelBet Bangladesh

MelBet Bangladesh aligns with responsible gaming rules and is committed to promoting safe gambling. We openly discuss the warning signs of problem gambling and ensure that all players have access to the information and support they may need.

Our gaming environment is built on principles of fairness, safety, and prevention. We provide players in Bangladesh with tools to manage their gambling activity, including setting personal limits on spending. We strive to ensure that our players fully understand our services and the potential risks associated with gambling for money, including:

• A clear understanding of how bets, promotional offers, and bonuses work;
• Rejection of advertising practices targeting minors or vulnerable individuals;
• Clear warnings about the possibility of financial losses.

Most people bet without issues, but some lose control over time. The best approach is to build healthy habits from the start.

The first warning signs include feeling disappointed, anxious about results, or placing bets for extended periods without stopping. If this sounds familiar, it may be time to step back and rethink how gambling affects your life.

A responsible player:

• Sets a budget before playing and only uses money they can afford to lose. Never bets funds meant for rent, bills, or family needs;
• Sets time limits for gambling and sticks to them. It is easy to lose track of hours when placing bets;
• Takes regular breaks every 30 to 40 minutes to clear their head;
• Never chases losses. Bad streaks happen to everyone. Trying to win back lost money usually makes things worse;
• Avoids gambling when emotional. Stress, anger, loneliness, or alcohol affect judgement;
• Treats wins as a bonus. The odds favour the house in the long run;
• Never borrows money to gamble and does not use gambling to cope with stress;
• Plays only with money they can afford to lose and treats any loss as the cost of entertainment.

Gambling addiction develops gradually. Recognising early signs helps you act before things get serious. If you have exhibited four or more of the following signs within the past year, it may indicate a problem:

• A persistent urge to gamble that interferes with normal life;
• The need to place increasingly larger bets to experience the same emotions;
• Irritability or anxiety when trying to gamble less or stop;
• Failed attempts to control gambling or quit completely;
• Constant thoughts about gambling: reminiscing about past games or planning the next bet;
• Depression or guilt related to gambling;
• Lying to loved ones to conceal the extent of gambling;
• Problems in relationships, work, or studies due to gambling;
• Borrowing money or selling things to keep playing;
• Spending more money or time on betting than planned.

If several of these apply to you, it may be time to take a break and reassess your habits.

MelBet Bangladesh provides tools to help you manage your gambling activity:

• Deposit Limits. Set daily, weekly, or monthly caps on how much you can add to your account via bKash, Nagad, Rocket, or other payment methods;
• Loss Limits. Choose a threshold after which betting stops automatically;
• Session Reminders. Get notifications about how long you have been playing;
• Betting History. Review your transactions and activity anytime in your account;
• Time-Out. Take a short break from your account for a few days or weeks;
• Self-Exclusion. Block access to your account for a longer period if you need it.

You can set up these tools through your account settings or contact support for assistance.

Self-exclusion is the most effective way to address gambling addiction. To request it:

1. Withdraw all the money from your account to your bKash, Nagad, Rocket wallet, or bank account;
2. Contact technical support from your registered email address.

Self-exclusion can be for a specific period or indefinite. Once activated, you will not be able to log in, make deposits, place bets, or withdraw funds until the period ends. A shorter cooling-off period of 7 days is also available for players who need a brief break to reassess their habits.

MelBet Bangladesh strictly prohibits gambling by anyone under 18 years of age. We use all available measures to verify that players have reached the legal age. We regularly review player profiles and may request additional verification, including a photo of a National ID Card or passport.
Parents and guardians should ensure that children do not have access to login credentials, passwords, or financial information. If you share a device with children, consider using parental control software such as Net Nanny or Qustodio. Never save passwords on shared devices and keep bKash, Nagad, or Rocket credentials out of reach of minors.

If gambling has become a problem, professional support is available. Players in Bangladesh and worldwide can access free and confidential assistance from the following organisations:

• Gamblers Anonymous. Peer support groups with regular meetings and a 12-step recovery programme. Website: www.gamblersanonymous.org;
• Gambling Therapy. Free online counselling and chat support in multiple languages. Website: www.gamblingtherapy.org;
• GamCare. Advice, resources, and treatment referrals. Website: www.gamcare.org.uk;
• BeGambleAware. Information and tools for safer gambling. Website: www.begambleaware.org.

There is no shame in asking for help. The sooner you reach out, the easier it is to regain control. Our support team at MelBet Bangladesh is also trained to assist players experiencing problems and can provide guidance on self-exclusion or professional resources.

• Never gamble while under the influence of alcohol or drugs. Decisions made in these states are rarely good ones;
• Keep balance in your life, gambling should not replace hobbies, social activities, or time with family;
• Remember that all casino games have a mathematical edge that favours the house in the long run;
• Money used for gambling should be disposable income. Wins and losses are both part of the experience;
• Do not evaluate the game based on how much money you have lost. Consider any winnings as a pleasant bonus.